Listed below are the legal issues concerning our software and other site content, as well as business related issues.

DISCLAIMER
All our products are distributed and licensed on an "as is" basis and no warranties or guarantees of any kind are promised by Spytech Software and Design, Inc. as to their performance, reliability or suitability to any given task. In no event shall Spytech be liable for any loss of data or ANY DAMAGES OF ANY KIND, financial, physical, emotional or other, which might arise from its use.

Realtime-Spy is developed for commercial and legitimate monitoring of remote computers owned by the purchaser of the software. However, Spytech cannot be held responsible for any damages that may arise from malicious use of Realtime-Spy. Realtime-Spy is designed for parents and employers to legitimately monitor their computer use. If you intend on monitoring a computer you do not own and do not have authorization/permission to monitor, you should not purchase Realtime-Spy. This is potentially illegal, and Spytech will aid law enforcement in prosecution of users abusing Realtime-Spy.

DISTRIBUTION
Our products may NOT be sold or distributed in any way without prior written consent from Spytech.

REFUND POLICY
A customer may request a refund within three days of purchasing. If we are unable to resolve any technical issues the customer may have after being given a fair opportunity to resolve them, the order will be refunded. After the three day window all sales of our products are final. No refunds will be issued, guaranteed or promised. Refunds are not issued in the event that the customer is unable to access their computer to install the software, is trying to monitor a computer they do not own or have authority/permission to monitor, or has already used the software successfully to monitor a computer.

PRIVACY
It is company policy that our customer databases remain confidential and private. We have not, will not, and won't ever sell names to "spammers" or other parties who would like to use our databases to advertise or solicit their products or services. Spytech products do not collect any information from your system other than the information required for the products successful operation. Your private information is safe with us. For our complete privacy policy please click here.

SUPPORT
It is the policy of Spytech to offer free E-mail based technical support to all of our registered and unregistered customers. We will filter support requests for all non-freeware products of Spytech from unregistered users.

SOFTWARE PIRACY
Spytech will take legal action against any users that are found to be pirating Spytech products. In addition, Spytech will report any users found pirating other products to the products developer or care-keeper.

PROTECTION OF TRADE SECRETS
By using any Spytech product you agree not to decompile, reverse engineer, modify or change any part of it for the reasons of discovering its internal methods or works. To do so is a violation of Spytech's copyright protection.

COPYRIGHTS
All graphics, software, code samples, and other digital information contained on this web site, as well as software distributed over the Internet are copyright protected and owned by Spytech Software and Design. Should you wish to use any site content, be it text information, code samples, or what have you, please contact us for permission.

AGREEMENT
By installing, running, or using any Spytech product or service you agree to the above Policies. In addition you agree that you will follow the Spytech Policies at all times when using a Spytech product or service.

Spytech also has the right to terminate any accounts that are idle for 3 months or longer - if the user requests to have the account reinstated they can do so at no additional cost to them.